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Check out our latest News & Views below.
Using technology to enhance customer experience
Technology has become an increasingly present part of our lives. Whether it's remote working, streaming films, or ordering a takeaway, technology is involved in everything we do.
Automation and AI in Restaurants, research findings
Introduction to three rocks
At the start of October we announced the merger of Adactus and Six Sevens Solutions, coming together to form three rocks, a people-first technology company specialising in enhancing consumer, employee, and user experiences.
Why automation holds the key to surviving the labour shortage in 2023
Automation is becoming increasingly popular at bars and restaurants in the UK. Recent advancements have meant that jobs previously done by staff can now be fulfilled by online systems, AI, or even robots.
You must make the most of any customer, one way of doing this is through the power of data. By implementing intelligent data capture, venues can build a single view of their customers.
Data-driven marketing; making a start
B2B customers are just B2C customers who happen to be at work. They are most likely to respond positively to marketing messages that are relevant and significant to them.
Why technology holds the key to great customer service
The current cost of living crisis has meant that UK consumers have less disposable income, forcing many to eat or drink out less. This means that when consumers do visit restaurants, bars or pubs, they want it to be worth it.
Answering the 'wonder whys'
Have you ever wondered why your customers have made certain choices, whether that be repeat orders, same time bookings or special occasion treats? The ‘wonder why’ questions don’t have to be a mystery anymore.
Restaurant tech that saves you money
Adactus have spent 20 years building technology systems that can help hospitality businesses like yours
Say no to no-Shows
Guests not showing up to their booking is becoming a more common occurrence...
Staff shortages? Guests will order for themselves with Adactus Order-at-Table – and they'll spend more per head too
Pizza Hut Restaurant ordering - tester’s point of view
In our third blog of our Pizza Hut Restaurant Ordering series we are looking at this project from a tester's point of view
Pizza Hut Restaurant Ordering - Project Manager's view
In the second article of our Pizza Hut Restaurant series, we are going to look at the project from the view of Louise, the Project Manager
Pizza Hut Restaurant Ordering - The Developer's view
Our Pizza Hut Restaurant blog series will look at this huge project from a number of different perspectives, starting with the thoughts of Sandeep who has been a key developer in our ordering programme for over 7 years.
TVCC awards 2023
We are really proud to be runners up in The Thames Valley Chamber of Commerce Awards 2023 for Employer of the Year.
Team day at our client's restaurant
Last Monday we had a face to face all day company meeting at one of our clients restaurants – The Works, creating a pop-up office for the day
Thames Valley Chamber of Commerce Awards 2022
We are proud to be runners-up in The Thames Valley Chamber of Commerce Awards 2022 for Employer of the Year
Thames Valley Chamber of Commerce awards
We have been shortlisted for the national Thames Valley Chamber of Commerce Employer of the Year award
This summer we turned 20! Read to find out what some of our clients say about us
Offering a unique experience
Businesses have had to get creative in the way they offer their products and services in order to keep sales up during lockdown.
Adactus has shifted focus from bespoke software projects to the launch of 3 customer experience product ranges: Ordering transactions, Reservations, waitlists and event ticketing, Data-driven intelligence
The value of managing customer visits through appointments
Taking responsibility for how your customers enter your business allows you to offer a better experience for them and maximise sales. Don’t let your competitors beat you to it!
Business themes affecting us all
We recently led a discussion with our clients on the big themes around working practices in the post-covid world – it was fascinating to hear the range of opinions and plans across the group.
The pandemic has made us all work in new ways and has made me think about how we will organise ourselves in the future.
Brand with music and sound
Is the music more powerful to a brand than we have ever realised?