Ordering
Customers love the ease of use of our ordering systems (and you’ll love the increased spend too)
Guests consistently spend more money and report greater satisfaction when using our order management system compared with offline ordering – and important marketing data is collected about every visit.
Kiosk | Oat | Team | Delivery | Collection
When a customer arrives, first impressions count.
How long it takes to seat them, deliver their first drink order, and take their main order, as well as the atmosphere and finally the wait for their bill are just a few of the processes that can be improved by our in-visit customer ordering solution. Customer experience in the food and beverage industry is key, that's why so many big names in the fast food and restaurant industry rely on online ordering software.
Streamline operations
More food service brands and restaurant owners are now offering digital ordering through websites, apps, kiosks, or drive-thru screens. Implementing a restaurant management system enhances the customer journey and gives the business key outputs including, sales reports, inventory management software and employee scheduling
Streamline Experiences
With our experience management solution (XMS), your customers manage the pace of their visit, your front and back of house team are informed, all while ensuring consistency and exceptional service.
Personalise experiences
An ordering system allows you to showcase products, prices, offers and deals in a way that is tailored to the guest’s needs. For example, kids menus to those with children, and nutritional or allergen info to those who need it. It also ensures that the front and back-of-house team are consistently and accurately informed on what the guest wants – allowing them to offer great service.
Deals and Vouchers
In this value conscious time, deals are more important than ever. Our system will manage any relevant vouchers and allows you to decide the percentage or money off the bill.
Have you considered Kiosk for your restaurant?
We know as consumers that we like control of when, how and at what pace we order. Using Kiosk when placing orders in a hospitality environment gives the consumers all of that as well as some amazing business benefits that solve a variety of time related issues outlined below.
Our research found that 29% of Brits said that when it comes to dining out, they waste time waiting to be served, this could be avoided with a Kiosk. Contact us to find out more about our Kiosk solutions.
In partnership with BOXTEC
View our kiosk product in action and see how you can enhance your offering
Benefits of implementing an ordering system
Consistency of communication
Real time stock updates
Higher customer satisfaction and increased spend-per-head
Increased tips
Labour efficiencies
Additional revenue channels
Allows you to remain agile
Improves order accuracy
Increase upsell
Captures loyalty
Download our 'Ordering insight' to see the benefits that an ordering system will bring to your business.
Contact us to find out more
