Experience Management Solution
A tailored solution that addresses your specific needs
From restaurants to theme parks, our bespoke experience management solution fits your business.
Years of combined experience has taught us there’s a better way to do things. That’s why when designing this solution, we started from scratch. We put data at the core of everything we do. Meaning integration is quicker and easier and valuable business information and reporting is right at your fingertips.
Read our latest Buyer's Guide, introducing three rocks and our product suite
Truly modular, it adapts to whatever your business needs, integrating with systems you already have
You start at three restaurants, but end up at 100… we can sort that
New technology/ordering apps? No problem
Big player that needs to respond to the current financial climate? We can help you out
Data Core - Powering your business with accurate, actionable data.
Get your data right & it will work for you.
Helping multi-site restaurants earn a data dividend
XMS - connecting the customer journey
Truly modular, one solution, endless possibilities
Our people-first products are tailored to your needs,
built with a deep understanding of your business.
First impressions count, our flexible booking system gets you off to the right start
Give guests control of their visit, increasing spend, table-turn, tips and revenue
Your website is often where first impressions are made for your brand - make sure it’s good.
Get to know your customers better and offer a tailored experience, collating data from all touchpoints
Take advantage of our years of data experience, collect, manage and analyse data from all sites and touchpoints.
Streamline operations, forecasting, control costs, and ensure ingredient availability.
Manage multiple ordering platforms into one system
Efficient management, optimise staffing and increasing satisfaction
Increase efficiency, table turn and guest satisfaction
Data follows the journey through the whole of XMS
Data is the underlying foundation of our Experience Management System, it's all about knowing your customers, team and business. Using data to gain insight and understanding, to make informed decisions to ultimately improve experiences.
So start here, getting your data right so it can enhance the rest of your operations.
A shared 'data core' feeds into all of the XMS modules, ensuring that you can improve operations and enhance customer experience through personalisation.
Why XMS?
- truly modular – individual rocks, we will not tie you down to our ecosystem, we can build the rocks to suit your needs.
- tools to allow you to adapt and are flexible
- all rocks can work together or individually
- A/B Testing – multiple customer journeys in one environment, allowing you to capture data to drive better sales
- flexible to suit all industries
- big business BI capabilities opportunities for small business – developed from our experience and learnings
- a constantly evolving platform that grows with your needs
- access to all rocks – when your business needs them
- we step back, see the bigger picture, so you don’t get left behind
Customer Ordering
Need to improve your customers' experience. Choose a restaurant ordering solution that offers Order at table, Collection, Kiosk, Delivery, team ordering and Drive-Thru
Bookings
Our booking software; giving the customer control of making bookings and reservations, enabling businesses to tailor and plan their offerings
Customer Comms
Customer Comms for the hospitality sector. Customer intelligence for hotels and restaurants that delivers post visit intelligence and insights
Kitchen and Bar
Manage multiple order platforms to one kitchen, through one screen
Reporting and Intelligence
We have spent years developing bespoke business solutions for the big players, with this insight we can now share our knowledge with everyone, and enhance your insight capabilities
Stock
Manage and control stock levels and purchasing
Labour
Optimise your labour, understanding staff levels
Website
Your website is often where first impressions are made for your brand - make sure it’s good
Table management
Increase efficiency, table turn and guest satisfaction
